1. Is it safe to give my credit card online?



2. What is your Privacy Policy?



3. How do I order and download a file?



4. How do I find a product I'm looking for?



5. What if I am not completely satisfied with my download?



6. What is the 100% Guarantee?



7. I don't have Microsoft Word. Can I still buy your download and use it?



8. When opening a file that I downloaded, what should I do if I get the message, "Unable to open file"?



9. What is your policy on reprinting?



10. Can I save my personal information?



11. Can I view my order history?

Shopping at BuildingSmallGroupsStore.com is designed to be fun and easy! Click the "Order" button next to the item(s) that you want to purchase. The item will be added to your shopping cart. At this point you can always go back to shopping by clicking the "Keep Shopping" button.

For complete, step-by-step instructions on how to download files from our store, click here.

There is a search button on the store's homepage. If you are looking for a certain product, type in its name, or as much of it as you can remember, in the search box. The search will pull up all items that match the words you keyed.

If you are not completely satisfied with your download you purchase, please e-mail our customer care at Store@BuildingSmallGroupsStore.com. We will provide you with another download of equal or lesser price completely free. Some restrictions apply.

The 100% guarantee applies to all of our downloads. We will provide you with another download of an equal or lesser price completely free if you are not fully satisfied with your purchase. Please e-mail our customer care at Store@BuildingSmallGroupsStore.com. Some restrictions apply.

Microsoft has created a program that allows you to open and view Word documents. Word Viewer 2003 allows you to view and print our material. You cannot edit an open document, save a document, or create a new document. However, if you need to edit our material, Word Viewer 2003 does allow you to copy the document’s contents to your regular word processing program where you can then edit and save it. (Note: some original formatting may not translate over.)

To download the viewer, click here: Microsoft Word Viewer 2003.

The documents are for use in Microsoft Word or PowerPoint, versions 1997 and higher. They are not guaranteed to work with other word processing software (such as Microsoft Works).

To try to fix your problem, when downloading, do not choose Run, but choose "Save to Disk." After the download is complete, try opening Microsoft Word or PowerPoint. Go to File, then Open on the menu. Browse to the location of the file on your computer. Select the file and click Open.

If you are using Microsoft Word or PowerPoint, 1997 or higher, and you still get the error, the document may have been incomplete or corrupted during the downloading process. Please include the word processing software you are using, the version of that software, and the document name you are having problems with. Send an e-mail to Store@TodaysChristianWomanStore.com.

We have made special arrangements so that you can make up to 1,000 copies provided they are used in your local church only, and they're distributed without charge (including tuition or entrance fee). If a credit line doesn't appear on the copy, please insert the following:

Copyright {Insert Year} {Insert author's name} and Christianity Today International/BuildingSmallGroups.com. Used with permission.

We can store all your credit card and billing information safely, simply, and securely with a feature called Yahoo! Wallet. It makes checking out easier. To save your personal information with us, visit this link: http://wallet.yahoo.com

You can keep track of all your shopping carts and orders from us and any other Yahoo! Store merchant. First you must create a Yahoo! Wallet that will provide you with a Yahoo! ID (see link included with the question above). Once you have a Yahoo! ID, you can make purchases while you’re signed in. Your order history is then saved, and you can view the details by visiting this link:
http://shopping.yahoo.com/store/order-status.html